We provide services designed to provide peace of mind and help keep your XPENG in peak condition. This includes warranties, remote support, and on-site interventions.
At XPENG, we prioritise the quality and durability of our products. Each car undergoes rigorous testing before leaving the production line to ensure it meets the challenges of modern electric mobility. This commitment enables us to offer one of the most comprehensive warranty packages in the market. To maintain your warranty, your vehicle must be serviced every 12 months or every 20,000 km, whichever comes first.
At XPENG, we prioritise the quality and durability of our products. Each car undergoes rigorous testing before leaving the production line to ensure it meets the challenges of modern electric mobility. This commitment enables us to offer one of the most comprehensive warranty packages in the market. To maintain your warranty, your vehicle must be serviced every 12 months or every 20,000 km, whichever comes first.
We ensure a fast and efficient supply of genuine XPENG spare parts and accessories through our European central warehouse. Designed to be 100% compatible with your XPENG, these parts and accessories guarantee optimal comfort and safety for your vehicle.
5 years/160,000 km New Car Warranty
8 years/160,000 km coverage for the high-voltage battery, BMS unit, and driveline (electric motor)
3 years Paint Warranty
12 years Corrosion Warranty
1. Service your vehicle in line with the time or mileage limit, whichever is reached first.
2. Refer to the warranty booklet for additional details on the limited warranty policy.
Drive with confidence, knowing your XPENG is backed by our extensive warranty coverage.
We provide a remote diagnostics service as standard for all XPENG models, helping our specialists to assess the root cause and data behind a fault quickly. Depending on the issue, we can even solve the problem remotely, which saves you the hassle of getting your car to a repair shop.
